Last updated: October 7, 2026
Please read these Terms of Service ("Terms") carefully before using LoveCall (the "Service"). By creating an account or checking out as a Guest and using the Service, you ("Sender," "you") agree to these Terms.
LoveCall lets a Sender schedule a personalized phone call to a recipient of their choice — a modern alternative to mailing a physical greeting card. Each call requires the Sender to provide, for that specific call:
This information is provided fresh for each call. LoveCall does not keep the message content between calls.
LoveCall is a paid service. The Sender creates an account or checks out as a Guest. Payment is processed by our third-party payment processor; LoveCall does not collect or store credit card information.
Pricing:
The Sender is solely responsible for providing an accurate and current phone number and accurate recipient details. LoveCall is not responsible for, and will not issue refunds for:
LoveCall will not issue refunds for service errors, delays, or failures caused by circumstances outside our reasonable control, including but not limited to carrier network issues, third-party service outages (including voice or telephony providers), or other events beyond LoveCall's control.
If the Sender chooses to add flowers to their call via Floristone.com, the recipient details relevant to that order are shared with Floristone.com solely to fulfill that order. Floristone.com's own terms and policies govern that portion of the transaction.
Before a LoveCall can be delivered, the recipient must give consent. LoveCall provides the Sender with a one-time consent link. The Sender shares this link with the recipient from the Sender's own device, for example by text, messenger or email. LoveCall does not send the link. The link explains that a personalized LoveCall is being prepared. The recipient selects YES to consent or STOP to opt out. Consent is recorded only after the recipient makes that choice on the link.
The recipient has 36 hours from the time the link is created to respond. If the recipient does not respond within that period, the consent request expires and the LoveCall is automatically cancelled. The LoveCall will not be delivered without the recipient's consent.
If a recipient has already given consent but later wishes to withdraw it, the recipient may contact support@lovecallapp.com with the word STOP and the phone number used for the LoveCall. LoveCall will record the opt-out and will not use that consent for additional LoveCall communications.
Regardless of whether the recipient consents, opts out, or does not respond, the Sender may still receive the personalized MP3 narration they paid for, provided the Sender supplied an email address for delivery. A Guest who does not provide an email address will not receive an MP3 keepsake copy.
LoveCall keeps telephone numbers and consent status only to verify whether future LoveCall calls are authorized. This information is not sold or shared for unrelated marketing purposes.
LoveCall is intended for warm, affectionate, celebratory messages — birthdays, anniversaries, and similar occasions. You may not use the Service to:
LoveCall uses automated content review to detect and block requests that violate this section, and enforces a limit on how many calls a single recipient number can receive in a given period. These controls are not perfect and do not replace your responsibility to use the Service appropriately.
If we determine, in our reasonable judgment, that a Sender has violated this section, we may suspend or terminate that Sender's account without notice and without a refund for any calls or credits associated with that account.
LoveCall keeps the Sender's and the recipient's telephone numbers and their consent status to verify consent. This also applies when a Sender later becomes a recipient of a LoveCall. LoveCall does not keep the message content after a call has been delivered; this information must be entered again for each new call.
LoveCall does not collect or store payment-card information.
LoveCall does not sell personal information. We share information only with the services needed to run LoveCall, as described in our Privacy Policy, and with Floristone.com when the Sender chooses the optional flower add-on (Section 5).
To the maximum extent permitted by law, LoveCall's total liability for any claim arising from use of the Service is limited to the amount paid by the Sender for the specific call giving rise to the claim.
We may update these Terms from time to time. Continued use of the Service after changes are posted constitutes acceptance of the updated Terms.
Questions about these Terms can be directed to support@lovecallapp.com.